What is Process capability? Process Capability is the strategy to study of capability or the ability of a process. “Process Capability” study answers the key questions like , “Is this process capable enough to meet its objective?” It refers to the capability of any process to produce a defect free product or services when the [...]

The RACI Matrix is effective tool for project execution, which helps project manager to identify work allocation base roles and responsibilities. RACI clarifies responsibilities of team member, reporting manager and domain expert and project owner. RACI derive clearly which displays who is responsible, who is accountable, who needs to be consulted and informed for the [...]

I come across this video on youtube a month ago, I find that it has ample strength to explain the strategy of getting positive Result by time and effort Investment. I have observed that in market every year many people or group starts new domain or new company, they just put their complete efforts for [...]

“Statistical Process Control” is one of the most popular terminology now a days. “Statistical Process Control” is the key for validate analytical & statistical methods to highlight the existence of special causes of variation in end to end processes. Key causes of variation are called “Assignable causes” and they should be ascertained and eliminated. The [...]

Design of Experiments is an efficient quality improvement tool and an important part of the Improve phase in the Six Sigma DMAIC process. It helps in the careful implementation of newly designed ventures. This new kind of approach called the Design of Experiments is often contrasted to the old OFAT or one factor at a [...]

QFD [Quality Function Deployment] is applied in a many different services, military needs, consumer products, emerging technology products etc. . QFD is also used to identify and document competitive marketing strategies and tactics . Now a days QFD is considered a key practice of Design for Six Sigma and ISO 9000:2000 standard too. Results of [...]

ISO 9000 is very popular in B world. It create value with trust and authenticity for unknown supplier or buyer. It helps to enhance the business, enhance branding and enhance consumer base. As a TQM consultant these are the key advantages of Implementing ISO 9000 according to my vision ISO 9000 Standardization to organizes operations [...]

Phil Crosby introduced 14 step Approach for Quality Improvement: [ Total Quality Management - Text with Cases, J.S. Oakland ] 1. Make it clear that management is committed to quality. 2. Set up quality improvement teams with representatives of the team drawn from each department. 3. Identify where current and potential non conformance problems come [...]

Dr.Deming’s 14 Points : A systematic approach to quality 1. Create constancy of purpose towards improvement of product and services – Organizations must allocate resources for long term planning instead of reacting to short term problems. 2. Adopt the new philosophy- Organizations, both at the managerial and workforce level, must no longer accept the ‘acceptable’ [...]

Juran’s TQM based Quality Trilogy : Quality planning : * Identify the customers, both internal and external * Determine the needs of customers * Set quality goals that correspond to these needs * Organize to reach the goals(establish quality council, identify problems, select projects, appoint teams, delegate facilitators) * Prove process capability (prove that the [...]