BPO is the booming industry since decade, however there is a change in to trend. If we compare official data from Wikipedia we can able to derive some positive and some negative facts about changing trend of BPO Industry. Data and Vision’s Analysis: Global BPO Market by Industry Industry Percetage (%) Information Technology 43 Financial [...]

Lakshya BPO started in 2008 June for Canada base Inbound call management. We started with 5 seats and enhance up to 20 seats in just three months of dialing. My KRA was Training, Client management and Account management for this project as a BPO Consultant. Business process outsourcing offered good amount of knowledge and career [...]