BPI [Business Process Improvement] is the art of designing process, science of define strategic methodology and commerce of evaluate improvement in capability. Many companies follow Kaizen, six sigma or Time and Motion studies to enhance their capabilities to utilize optimum resource matrix.
There are two ways of BPI implementation to manage your business more effectively, one is to follow BPI and another is design BPI. Both ways require similar amount of expertise and qualified consultation. However time and cost investment differ in both model. The important thing is the right model is very necessary to define which suits your business model, work flow and methodology. Now task is how to judge which one would be right BPI model for your business ?
Well, I recommend to my clients after detailed analysis of their requirement and business model. It help to finalize that Follow BPI or Design BPI would be better option for them. That will be depend upon these key quesction which will define decision making factors.
1 – What kind of business you have?
2 – What business model do you follow?
3 – What kind of MIS system implemented in your organisation.
4 – What are the key area of your business where do you feel that there are still a scope of improvement.
Now once you have all answers about these then you need to define :
– Do your business [ Type / Model / Process ] match with any case study of BPI history ?
If the answer is ” No “, then its advisable to go for Designing the BPI for your own company with experts.
If answer is ” Yes ” then you need to take a look in to these basic factors:
A: What would be the “Trend gap” between the time of case study and today’s market scenario.
B: Do case study match with the process you follow for your organisation?
C: Do case study match with the Geographical environmental you follow in your country ?
D: Do case study match with the work culture and employee psychology your organisation has ?
If you find all four factor positive then you can move ahead with pre-established BPI for your organisation for the best result. even in designing BPI you can take basic theory or process from predefine BPI however you need to modify it to make it more effective according to your work methodology and other rating factors.
Most of fortune 500 company follow BPI according to their work flow and management structure as they designd it from scratch with the help of pre-existing methodologies. As measurable growth is the target for every company to deploy BPI, its very essential to chose the right technique and right methodology after process research & industry analysis to ensure value added investment towards organization.